The recently exposed inefficiencies in the global supply chain have made one thing painfully clear: the playbook followed by retailers worldwide is insufficient, and new approaches are urgently needed.

During the pandemic, retailers couldn’t react fast enough to changes in market behavior, exposing their supply chain weaknesses to consumers. What’s more, the approaches that had worked in the past often exacerbated the problem. An example is the erroneous stocking up inventory, which further worsened the situation – a predicament that could have been avoided if their data systems were in real-time.

The issue is widespread: Only three in 10 executives rated their organizations as having mature digital capabilities. Accordingly, many are planning “major” investments in e-commerce, contactless capabilities, and store technology upgrades. However, even with low code solutions, the deployment time of these initiatives is still often prohibitive.

What‘s more, the stakes have never been higher, as retailers worldwide face life-or-death decisions in the face of constant disruption. In this new world, Supply Chain modernization is front and center, with 8 of 10 executives expecting moderate to major supply investment in 2021. 

Supply chain resiliency is achievable through end-to-end integration, visibility, and transparency.

Retailer executives understood that clear visibility into their supply chain networks—spanning multiple vendors, suppliers, distributors, warehouse operators, store workforce, and delivery partners – is essential. It fortifies every link, including reverse logistics. However, setting up such an interface has been a multi-year task – until now.

Enter UCBOS. The platform integrates every link in the supply chain ecosystem irrespective of the geo, business unit, warehouse, store, channel, partner, or things – without needing a line of code.  

Through intelligence embedded integration and machine learning, businesses have access to unified business data instead of application-level data. In simple terms, the customer experience team no longer needs to jump between order management system, vendor system, warehouse system, store, logistic provider to confirm the order background, current status, and delivery schedule. The platform aggregates the data from disparate sources and presents the information in business language, and users are not required to be aware of technical know-how.  A high level of efficiency and security features are embedded in orchestrating information flow without a single line of coding.